Feedback Tools for In-Product Surveys
In-product surveys help gather user feedback directly within applications or websites. These tools are selected for their ability to trigger surveys based on user actions, customize questions, and analyze responses.
This page lists tools used for in-product survey contexts, based on common needs like targeting specific user segments, reducing survey fatigue, and integrating with feedback workflows.
Inclusion here indicates contextual relevance only.
Common Needs for In-Product Surveys
- Targeting: Trigger surveys based on user behavior or page views.
- Customization: Flexible question types and branding options.
- Analysis: Response segmentation and trend identification.
- Integration: Compatibility with product development tools.
Use-case Snapshot
| Tool | Targeting | Customization | Free Plan |
|---|---|---|---|
| Hotjar | High | High | Yes |
| Canny | Medium | High | Yes |
| Survicate | High | High | Yes |
| Usersnap | Medium | Medium | Yes |
Considerations
- Evaluate survey limits on free plans.
- Check for mobile app support if needed.
- Look for GDPR compliance and data handling.