Glossary

Alternatives page

Related options index

A page type listing nearby options commonly evaluated for similar software jobs.

Related: Alternatives

ARR

Annual Recurring Revenue

A recurring revenue metric used in SaaS planning and software purchasing decisions.

Related: How-to guides

Category page

Tool category index

A page type that groups software tools by a shared primary function or problem area.

Related: Categories

Comparison page

Side-by-side evaluation format

A page type that presents practical differences between two tools without verdicts or ratings.

Related: Comparisons

CSAT

Customer Satisfaction

A satisfaction metric that measures user sentiment after a product interaction or support event.

Related: Feedback tools , Survicate , Tools for NPS & CSAT tracking

Editorial inclusion

Neutral review process

The review process used to evaluate whether a tool fits current categories and decision pages.

Related: Request inclusion

HIPAA

Health Insurance Portability and Accountability Act

A US regulation affecting how covered organizations handle protected health information.

Related: Editorial policy

MAU

Monthly Active Users

The count of unique users active in a product over a rolling 30-day period.

Related: Analytics tools

NPS

Net Promoter Score

A customer sentiment metric based on how likely users are to recommend a product.

Related: Feedback tools , How-to guides , Survicate , Tools for NPS & CSAT tracking

PLG

Product-led growth

A growth model where product usage drives adoption, expansion, and retention before sales-led handoff.

Related: Analytics tools , Use-case pages

Priority review

Faster processing option

A paid option that affects processing speed only and does not change inclusion outcomes.

Related: Priority review , Request inclusion

SCIM

System for Cross-domain Identity Management

A standard protocol for provisioning and deprovisioning users across software systems.

Related: Tools index