Canny

Overview

Canny is a product feedback platform that helps teams collect, organize, and prioritize feature requests through public or private feedback boards. Users can submit ideas and vote on others, creating a transparent system for understanding what customers want most.

Key Features

• Feedback Boards: Collect and organize feature requests
• User Voting: Let customers vote on priorities
• Roadmap: Share what you’re building publicly
• Changelog: Announce releases and close the feedback loop
• SSO Integration: Identify users from your product
• Integrations: Jira, GitHub, Intercom, Zendesk

Who Should Consider Canny

Canny works well for:

• Product teams wanting transparent feature prioritization
• SaaS companies with engaged user communities
• Teams wanting to close the feedback loop with changelogs
• Organizations transitioning from spreadsheet-based feedback

Pricing Model

Canny offers a free plan with limited tracked users and one board. Starter at $79/month adds more capacity. Growth at $359/month includes unlimited boards and advanced features.

Frequently Asked Questions

How does Canny compare to ProductBoard?

Canny focuses on feedback collection and voting. ProductBoard is a comprehensive product management platform with prioritization frameworks. Canny is simpler and more affordable; ProductBoard suits complex product organizations. See our ProductBoard vs Canny comparison.

Is public feedback right for every product?

No. Public boards work when you want community involvement and transparency. They’re less suitable for B2B enterprise products (customers may not want public visibility) or when competitive intelligence is a concern. Canny supports private boards too.

Can Canny replace internal feedback tracking?

Canny excels at customer-facing feedback. For internal feedback (team ideas, stakeholder input), you might still need internal tools. Many teams use Canny for customer input alongside internal systems for stakeholder feedback.