Survicate

Overview

Survicate is a survey platform designed for continuous feedback collection across multiple channels—in-app, website, email, and mobile. It specializes in NPS, CSAT, and CES surveys with behavioral targeting, enabling product and customer success teams to gather contextual insights throughout the customer journey.

Key Features

• Multi-Channel Surveys: In-app, website, email, link, mobile
• NPS/CSAT/CES: Standard satisfaction metrics tracking
• Behavioral Targeting: Trigger surveys based on user actions
• Response Analysis: Sentiment analysis and response segmentation
• Integrations: HubSpot, Intercom, Slack, and analytics tools
• Survey Templates: Pre-built surveys for common use cases

Who Should Consider Survicate

Survicate works well for:

• Product teams wanting continuous in-product feedback
• Customer success teams tracking satisfaction metrics
• Organizations needing multi-channel survey deployment
• Teams wanting behavioral survey targeting

Pricing Model

Survicate offers a free plan with limited responses. Starter at $89/month adds more responses and features. Business and Enterprise tiers include advanced targeting and integrations.

Frequently Asked Questions

How does Survicate compare to Typeform?

Survicate is built for in-product feedback with behavioral targeting. Typeform excels at beautiful, engaging external forms. Use Survicate for continuous product feedback; Typeform for marketing forms and lead generation. See our Typeform vs Survicate comparison.

Can Survicate replace Hotjar for feedback?

For surveys, yes. Survicate offers more sophisticated survey targeting than Hotjar. However, Hotjar includes heatmaps and session recordings that Survicate doesn’t. They can complement each other.

Is Survicate good for NPS tracking?

Yes. Survicate supports NPS surveys across channels with automated follow-ups based on scores. It tracks NPS trends over time and segments responses by user attributes or behavior.