Gartner-backed B2B review platform
Testimonial and social proof management software with NPS surveys and review generation. Trustmary combines testimonial collection, customer satisfaction surveys, and social proof widgets. Supports video testimonials, review syndication, and A/B testing of proof elements.
- Trustmary is used to collect testimonials and customer feedback for proof and NPS workflows.
- It publishes proof widgets and testimonial sections with conversion optimization features.
- Marketing teams compare it for combined feedback and social proof versus specialized tools.
Overview
Trustmary combines testimonial collection with NPS surveys and social proof optimization in one platform. Unlike pure testimonial tools, it includes customer satisfaction tracking and A/B testing of social proof elements, helping teams understand which testimonials drive conversions.
Key Features
- Testimonial Collection: Text and video testimonials
- NPS Surveys: Customer satisfaction tracking
- Video Testimonials: In-browser video recording
- Review Syndication: Distribute to third-party platforms
- A/B Testing: Test different proof elements
- Smart Widgets: Conditional display based on page/user
Who Should Consider Trustmary
Trustmary works well for:
- Teams wanting testimonials and NPS in one platform
- Marketing teams focused on conversion optimization
- Organizations needing review syndication
- Companies wanting to test social proof effectiveness
Pricing Model
Trustmary offers a free plan with limited features. Solo at $19/month adds more capacity. Team and Scale plans provide advanced features. Video testimonials may require higher tiers.
Frequently Asked Questions
How does Trustmary compare to pure testimonial tools?
Trustmary includes NPS surveys and A/B testing that tools like Testimonial.to or Senja don't have. If you only need testimonial collection, simpler tools may be more cost-effective. Trustmary suits teams wanting combined feedback and social proof.
Is the NPS feature as good as dedicated survey tools?
Trustmary's NPS is basic compared to Survicate or dedicated NPS platforms. It works for simple satisfaction tracking alongside testimonials but lacks advanced analysis and targeting features.
Can Trustmary help with Google reviews?
Yes. Trustmary includes review request features that can direct satisfied customers to leave Google reviews, helping improve local SEO and public review presence.
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