Delighted vs Userpilot
Compare Delighted vs Userpilot: pricing, free plans, features. Delighted starts at USD 17/month. Userpilot starts at USD 299/month.
Both tools are categorized under Feedback Tools.
Quick Comparison
| Feature | Delighted | Userpilot |
|---|---|---|
| Key Strength | Simple NPS and CSAT with automation | No-code product tours and onboarding |
| Starting Price | USD 17/month | USD 299/month |
| Free Plan | Yes | No |
| Free Trial | Yes | Yes |
Key differences at a glance
- Delighted offers a free plan while Userpilot does not.
- Delighted has a lower starting price (USD 17/month) compared to the alternative.
- Delighted focuses on simple nps and csat with automation. Userpilot focuses on no-code product tours and onboarding.
About Delighted
NPS, CSAT, and CES survey platform focused on simplicity and automation. Delighted provides one-click surveys via email, web, and SMS with real-time dashboards and trend analysis. Owned by Qualtrics, used for measuring customer satisfaction and loyalty metrics.
- Delighted is commonly used for automated NPS and CSAT surveys with minimal setup.
- It integrates with CRM and support tools for triggered surveys based on customer interactions.
- Teams compare it for ease of use, response rates, and integration with existing workflows.
About Userpilot
Product growth platform for user onboarding, in-app engagement, and feedback collection. Userpilot provides no-code product tours, tooltips, checklists, NPS surveys, and feature adoption tracking. Used to improve user activation and reduce churn through contextual guidance.
- Userpilot is commonly used for in-app user onboarding, product tours, and engagement campaigns.
- It is frequently compared for its no-code flow builder, NPS surveys, and product analytics integration.
- Growth teams compare it for combined onboarding and analytics versus separate specialized tools.
Related pages
- Browse all Feedback Tools tools →
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Frequently asked questions
What is the main difference between Delighted and Userpilot?
Delighted is best for simple nps and csat with automation. Userpilot is best for no-code product tours and onboarding. Delighted starts at USD 17/month. Userpilot starts at USD 299/month.
Does Delighted have a free plan?
Yes, Delighted offers a free plan.
Does Userpilot have a free plan?
No, Userpilot does not offer a free plan. It does offer a free trial.
What is Delighted used for?
NPS, CSAT, and CES survey platform focused on simplicity and automation. Delighted provides one-click surveys via email, web, and SMS with real-time dashboards and trend analysis. Owned by Qualtrics, used for measuring customer satisfaction and loyalty metrics.
What is Userpilot used for?
Product growth platform for user onboarding, in-app engagement, and feedback collection. Userpilot provides no-code product tours, tooltips, checklists, NPS surveys, and feature adoption tracking. Used to improve user activation and reduce churn through contextual guidance.
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