Sprig

Overview

Sprig is an in-product research platform designed to capture user feedback at key moments in the product experience. It focuses on contextual research within your product rather than external surveys, combining targeted micro-surveys with session replays to provide both qualitative feedback and behavioral context.

Key Features

• In-App Surveys: Trigger surveys based on user actions or events
• Session Replays: Watch recordings tied to specific feedback responses
• AI Analysis: Automated analysis of open-ended survey responses
• Event-Based Targeting: Show surveys at specific moments in user journeys
• NPS and CSAT: Built-in templates for satisfaction measurement
• User Segmentation: Target specific user groups with relevant questions

Who Should Consider Sprig

Sprig works well for:

• Product teams wanting feedback at specific moments in-product
• UX researchers combining qualitative feedback with session context
• Companies measuring NPS or CSAT within the product experience
• Teams needing AI-powered analysis of open-ended responses

Pricing Model

Sprig offers a free plan with limited responses. Paid plans start at $175/month and add more responses, advanced targeting, and features like AI summaries and integrations. Enterprise plans support higher volumes and advanced security requirements.

Frequently Asked Questions

How does Sprig compare to Survicate?

Both offer in-app surveys. Sprig focuses tightly on in-product research with session replay integration; Survicate offers more survey distribution channels (email, link, website) beyond just in-app. Sprig is more specialized for product teams.

Can I see what users did before submitting feedback?

Yes, Sprig links survey responses with session replays, so you can watch what the user did leading up to their feedback. This provides context that standalone surveys miss.

Does Sprig work with my analytics tool?

Sprig integrates with Segment, Amplitude, Mixpanel, and other analytics platforms. You can trigger surveys based on events tracked in these tools and send response data back for analysis.