Delighted vs Maze
Compare Delighted vs Maze — feedback tools comparison. Delighted USD 17/month, Maze USD 99/month.
Both tools are categorized under Feedback Tools.
Who This Page Is For
You are comparing these two tools because you need feedback tools and you are deciding between:
- Delighted (simple nps and csat with automation) vs Maze (prototype testing with figma integration)
- Different pricing models — starting at USD 17/month vs USD 99/month
- Teams compare it for ease of use, response rates, and integration with existing workflows.
Quick Comparison
| Feature | Delighted | Maze |
|---|---|---|
| Key Strength | Simple NPS and CSAT with automation | Prototype testing with Figma integration |
| Starting Price | USD 17/month | USD 99/month |
| Free Plan | Yes | Yes |
| Free Trial | Yes | Yes |
Key differences at a glance
- Delighted has a lower starting price (USD 17/month) compared to the alternative.
- Delighted focuses on simple nps and csat with automation. Maze focuses on prototype testing with figma integration.
When to choose Delighted
Delighted is best for: Simple NPS and CSAT with automation.
- Delighted is commonly used for automated NPS and CSAT surveys with minimal setup.
- It integrates with CRM and support tools for triggered surveys based on customer interactions.
- Teams compare it for ease of use, response rates, and integration with existing workflows.
NPS, CSAT, and CES survey platform focused on simplicity and automation. Delighted provides one-click surveys via email, web, and SMS with real-time dashboards and trend analysis. Owned by Qualtrics, used for measuring customer satisfaction and loyalty metrics.
When to choose Maze
Maze is best for: Prototype testing with Figma integration.
- Maze is used for rapid prototype testing and unmoderated usability research.
- It integrates with Figma, Sketch, and Adobe XD for design-to-test workflows.
- Teams compare it for prototype validation versus in-product feedback collection tools.
User testing and product research platform for validating designs and prototypes with real users. Maze supports unmoderated usability testing, prototype testing with Figma integration, and quantitative UX metrics. Provides heatmaps on prototype interactions and mission-based testing flows.
Bottom Line
| Your Situation | Choose |
|---|---|
| Lower starting price matters | Delighted |
| You value: Simple NPS and CSAT with automation | Delighted |
| You value: Prototype testing with Figma integration | Maze |
Related pages
Frequently asked questions
What is the main difference between Delighted and Maze?
Delighted is best for simple nps and csat with automation. Maze is best for prototype testing with figma integration. Delighted starts at USD 17/month. Maze starts at USD 99/month.
What is Delighted used for?
NPS, CSAT, and CES survey platform focused on simplicity and automation. Delighted provides one-click surveys via email, web, and SMS with real-time dashboards and trend analysis. Owned by Qualtrics, used for measuring customer satisfaction and loyalty metrics.
What is Maze used for?
User testing and product research platform for validating designs and prototypes with real users. Maze supports unmoderated usability testing, prototype testing with Figma integration, and quantitative UX metrics. Provides heatmaps on prototype interactions and mission-based testing flows.
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