Glossary
Clear definitions for common software terms and acronyms used across Altimateguide. This page is a factual reference: definitions are editorial, while tool rankings elsewhere on the site come from the community.
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NPS
Net Promoter Score
A customer sentiment metric based on how likely users are to recommend a product.
Related: Feedback tools , How-to guides , Boast , Delighted , Intercom , Pendo