Heap vs Smartlook
Compare Heap vs Smartlook — analytics tools comparison. Heap USD 0/month, Smartlook USD 55/month.
Both tools are categorized under Analytics Tools.
Who This Page Is For
You are comparing these two tools because you need analytics tools and you are deciding between:
- Heap (auto-capture everything, no manual tracking needed) vs Smartlook (session recording for web and mobile apps)
- Different pricing models — starting at USD 0/month vs USD 55/month
- Teams compare it for implementation speed versus manually instrumented analytics platforms.
Quick Comparison
| Feature | Heap | Smartlook |
|---|---|---|
| Key Strength | Auto-capture everything, no manual tracking needed | Session recording for web and mobile apps |
| Starting Price | USD 0/month | USD 55/month |
| Free Plan | Yes | Yes |
| Free Trial | Yes | Yes |
Key differences at a glance
- Heap has a lower starting price (USD 0/month) compared to the alternative.
- Heap focuses on auto-capture everything, no manual tracking needed. Smartlook focuses on session recording for web and mobile apps.
When to choose Heap
Heap is best for: Auto-capture everything, no manual tracking needed.
- Heap is known for its no-code automatic event tracking that captures all interactions by default.
- It is evaluated for ease of implementation, retroactive analytics, and session replay on enterprise plans.
- Teams compare it for implementation speed versus manually instrumented analytics platforms.
Automatic event tracking and user analytics platform with retroactive data capture. Heap automatically captures all user interactions without code instrumentation, enabling retroactive funnel analysis and user journey visualization. Used by teams seeking analytics without manual event tagging.
When to choose Smartlook
Smartlook is best for: Session recording for web and mobile apps.
- Smartlook is used for session recording on both web and mobile applications.
- It provides retroactive event tracking, allowing teams to define events after recording.
- Teams compare it for mobile app analytics versus web-only behavior tools like Hotjar.
Session recording and behavior analytics tool with strong mobile app support. Smartlook provides session replays, heatmaps, event tracking, and funnel analysis for both web and native mobile apps. Offers always-on recording without sampling and retroactive event definition.
Bottom Line
| Your Situation | Choose |
|---|---|
| Lower starting price matters | Heap |
| You value: Auto-capture everything, no manual tracking needed | Heap |
| You value: Session recording for web and mobile apps | Smartlook |
Related pages
Frequently asked questions
What is the main difference between Heap and Smartlook?
Heap is best for auto-capture everything, no manual tracking needed. Smartlook is best for session recording for web and mobile apps. Heap starts at USD 0/month. Smartlook starts at USD 55/month.
What is Heap used for?
Automatic event tracking and user analytics platform with retroactive data capture. Heap automatically captures all user interactions without code instrumentation, enabling retroactive funnel analysis and user journey visualization. Used by teams seeking analytics without manual event tagging.
What is Smartlook used for?
Session recording and behavior analytics tool with strong mobile app support. Smartlook provides session replays, heatmaps, event tracking, and funnel analysis for both web and native mobile apps. Offers always-on recording without sampling and retroactive event definition.
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